US Shipping
khaite.com offers complimentary standard shipping to (and returns from) addresses within the United States. Orders for expedited (2-3 day) or next-day shipping, which are available for an additional charge, must be placed by 12 p.m. ET; orders placed after 12 p.m. ET will ship on the next business day.
International Shipping
khaite.com also offers International Priority (6-8 days) and International Express shipping (3-4 days). Please note that the recipient is responsible for any associated duties and taxes, and that these fees are due upon delivery.
Returns
khaite.com accepts returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's ship date, provided that all original tags are attached. Items marked “final sale” are not eligible for return.
To arrange for the complimentary return of an item purchased on khaite.com, contact orders@khaite.com to request a Return Authorization number. Be sure to include your order number, the name of the item(s) you would like to return, and the reason why the item(s) did not work out. Once your return is authorized, you’ll receive a pre-paid FedEx return label via email.
Please note that international orders are not eligible for complimentary returns.
Price Adjustments
We offer a one-time price adjustment on items purchased at full price that have been marked down within 14 days of purchase. Items not purchased at full price are ineligible for price adjustments.
Preorders
Items available for preorder appear with the option to "Preorder" rather than "Add to Cart"; the estimated delivery window for each item is located on the product page beneath the description. When purchasing an item available for preorder, you will be charged immediately. Once your preordered item(s) ship, you will receive a shipping confirmation with tracking information.
Questions
Please contact orders@khaite.com and if applicable, include your order number.